From time from purchaser have to request a refund upon receipt. If package is damaged only.
We do not offer any refunds on our Products unless there is a problem with the shipping we will express a new package right to you or you can use a credit towards a new item. We do request photos of the packaging and cupcakes.
Do not return product
Please email us right away if there is a problem with your package. contessathebakery@Icloud.com
The customer pays No return shipping a restocking fee.
All orders are final, so make sure everything looks correct at checkout no cancellations.